Refund Policy

We want you to be completely satisfied with our services.

Last updated: February 2026

Our Commitment

At PrimeChess, customer satisfaction is our top priority. We are committed to providing exceptional chess coaching services and stand behind the quality of our programs.

7-Day Full Refund

If you cancel our service within the first 7 days of payment, we will issue you a full refund. No questions asked.

We believe in the quality of our coaching and want you to feel confident in your decision. This 7-day window gives you time to experience our program risk-free.

After 7 Days

If you wish to cancel after the 7-day window, a prorated refund will be available based on the remaining duration of your enrollment, unless your specific service agreement includes different terms.

Questions? Contact us at hello@primechess.org